OTHER SERVICES

Hardware Integration and Development

From turn-key manufacturing test systems to expandable research platforms, Simplicity AI design and build hardware solutions to meet a diverse range of needs. Wherever possible, commercially available off-the-shelf (COTS) components are sourced to ensure that all systems are easily supportable and upgradeable. In the case that off-the-shelf hardware cannot meet the needs of a particular application, Simplicity AI are able to design and build custom hardware to bridge the gap.

Hardware services include:

1. Requirements Capture and System Specification
2. System Design and Build
3. Replacement of Obsolete Equipment
4. Integration with bespoke/legacy hardware

Consultancy

Simplicity AI engineers can be available on-site, to provide technical and logistical assistance with your project.

Services include:

1. Site Audit/Health Check
2. Requirements Capture
3. Specification Generation
4. Software and Hardware Architecture
5. Software Systems Integration and Middleware
6. Code Reviews and Validation
7. Project Management
8. Continuous Improvement

Training

Simplicity AI deliver customised training packages tailored to customer needs. From low-level technical tools training for your engineers, through to operator level and management overviews - it is ensured that training is targeted for your specific audience. Technical training packages are designed to support your engineers with application and industry specific instruction.

Support

To compliment the software and hardware offerings, Simplicity AI also provide customised support options to ensure maximum operational effectiveness, and a seamless upgrade path for obsolescence management.

Support Services include:

1. On-Site Call-Out
2. Secure Web-Based Issue Reporting and Resolution Progress Monitoring
3. System Health Check and Preventative Maintenance Schemes
4. System Calibration
5. Application Upgrades to Remain in Step with Vendor Supported Tools
6. System Upgrades (Obsolescence Management)